Nature Rockz allows all your family to find out about the countryside and haow to make the most of it, with the park ranges.
We visited last week and we had an amazing holiday. We arrived at 3pm on Mon 30 July and had to queue to sign in. We found out that the key to the caravan had been lost and we had to wait to be signed in. We were given free drinks coupons to go and get a cup of tea so it was hardly a hardship. To our surprise a couple of days later we were told that because of the inconvenience we were to be given some vouchers to say sorry. We did not feel inconvenienced and certainly were not annoyed and certainly not going to complain. It was a lovely gesture and very much appreciated, and an example of excellent customer service, so many thanks. Overall the park is one of the best we have been in an terms of the facilities and the general feel. We loved our stay here, the weather was perfect and the children loved the play-park, the arcades and the pools. Will we book again, almost certainly, would I recommend it to other people..... definitely
We stayed at no 6 Haven Road, a deluxe newer model caravan. Staff were wonderfully cheerful when we arrived, no need to get out of car to check in. We were give a check in slot between 1 & 2pm. We arrived at our caravan which was sealed to let us know no one had entered since deep clean. It was spotless. It was not the nicest spot on the park, you could not park outside caravan but parking wasn't far away, you could see carpark from the view of front window. We did not use any of the facilities soo I can't comment on those. The bed & pillows were so comfy. We had a great time exploring the area.
This year has been a record year for Holidays in the UK Next year is expected to be even better.
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